Insights

Welcome to the Coalmarch blog, where we write about web design, marketing, programming, Drupal, how not to get run over by a downtown Raleigh bus, and much, much, more.

Want this goodness right in your inbox? Sign up for our newsletter and get the best of our insights plus news and updates. 

Sign up here

customer relationship management

Making the Most of your CRM

Consider this: you’re a growing pest control or lawn care company. You have a few people on your sales team who are reaching out to potential customers all day long. Each salesperson talks to 20...
Continue Reading About Making the Most of your CRM
hiring

Attracting the Best Candidates

With spring finally here and the summer months right around the corner, the busy season is quickly ramping up to full speed. In a perfect world, you already have a flawless team of technicians and...
Continue Reading About Attracting the Best Candidates

The Technician's Illusion...

When technicians become business owners, it's easy to still be stuck in the day-to-day operations, but beware of how this can negatively impact your business!
Continue Reading About The Technician's Illusion
Hedgehog

The Fantastic Mr. Hedgehog

Stop me if you’ve heard this before. A fox and a hedgehog are matched up in a one on one battle. Who ya got? The fox is smart, wiley, strong, and fast. The hedgehog only has one talent: rolling into...
Continue Reading About The Fantastic Mr. Hedgehog

To UX or to UI, that's a good question...

You might have heard the terms user experience (UX) design and user interface (UI) design thrown around a time or two, and I'm betting you didn't really understand what they mean. They're the kinds...
Continue Reading About To UX or to UI, that's a good question.