Closed-loop marketing brings analytic data and consumer insights together. Integrating your Call Center Solutions phone system with your CRM gives you a 360-degree view of your audience, from first call to loyal customer.
You'll be able to see which marketing channels are driving the best sales, so you can back your winners and abandon your losers.
Don't risk losing information by creating leads by hand. Call Center Solutions makes it easy to document customer information within your phone system, saving your team time with automated lead creation and transferring caller data automatically to your CRM.
And when Call Center Solutions is integrated with your CRM, there's no need to dig through data. When an existing customer calls in, their account will automatically pop up on your call center screen when the call is answered - giving your CSRs every advantage to deliver exceptional service.