Hosting Security

Hosting Security

Your site will be up rain or shine, day and night, every day of the year.

Coalmarch has teamed up with Hosted Solutions to provide the most secure possible environment for our Clients’ Web sites. Our dedicated server arrays are located in a SAS 70 Type II Certified Data Center with staff present 24x7x365, so your site is never left unattended.

If you don’t want to take our word for it that this is “as good as it gets”, read the following for more information on our server security specs:

SPECIAL BUILDING FEATURES

  • Lightning protection throughout the perimeter, rooftop, and electrical and mechanical support infrastructure
  • Entrance requires badge or security entry
  • Building strategically located outside of severe weather and seismic zones
  • Building is rated to withstand hurricane force winds
  • Ballistics-proof walls, doors, and windows
  • 24-hour physical security monitors all cameras, door positions, and badge access areas
  • Redundant off-site monitoring of all security systems
  • Camera on each doorway
  • Double man trap forces double verification and provides extra secure data center entry
  • Door entrance to data center requires a badge to get in and a badge to get out

GENERAL DATA CENTER INFORMATION

  • 24 inch raised floor provides conditioned air from below to push hot air up for more efficient and effective cooling of computer equipment
  • Hot air rises away, keeping customer equipment cool
  • Sensor-driven cameras watching every door, aisle, cage, and cabinet, NOC, NODE, and other secure support rooms
  • Steel structural supports and concrete walls
  • Hurricane wind rated roof
  • Leak detection system
  • Grounding connections on all posts, cages, and cabinets

LOBBY INFORMATION

  • 24-hour physical security monitors all cameras, door positions, and badge access areas
  • Redundant off-site monitoring of all security systems
  • Camera on each doorway
  • Double man trap
  • Forces double verification and provides extra secure data center entry
  • Door entrance to data center requires a badge to get in and a badge to get out
  • Biometric hand scanner verifies unique hand geometry image and a heat signature before allowing entry into data center

CAGE/CABINET INFORMATION

  • Locks are impossible to “pick” because they require unique laser-etched keys with magnetic signatures
  • Keys can only be ordered by two people in the company
  • Strong sheet metal cages. Can’t get a hand or foot hold (unscalable).

ELECTRICAL

  • 2N+1 Power and Design
  • Redundant main switch panels, each able to take full data center load and automated to fail over instantly if one shuts down to avoid downtime
  • Each PDU distributes power to power strips to each rack
  • Each customer power strip is supplied by Redundant PDUs with automatic transfer to active power supply
  • Cameras monitor room and alarm with motion
  • Redundant 1.5 Megawatt diesel generator, regularly tested, for added protection
  • Indefinite run time with refueling. Currently, over one week of continuous operation without refueling with current load. Locked within a sound-attenuated enclosure behind locked security fences and monitored by cameras. Critical functions are remotely monitored within data center.

HVAC

  • N+1 configuration. Two complete and separate air conditioning systems each fully capable of maintaining temperature, each with an additional CRAC unit
  • Computer Room Air Conditioning (CRAC) units are positioned around the data center. *(Filter the air to remove dust and lint *(Humidity the air to a finite set point to reduce static electricity *(Maintain temperature to within one degree
  • Moisture containment basins and sensors ensure no moisture gets in the data center
  • Separate and further redundant cooling systems for critical support areas (NOC, NODE, MIS, Security)

BUILDING MANAGEMENT SYSTEMS

  • Prowatch building management system with on-site monitoring and control of all HVAC and cooling towers, as well as other mechanical systems.

SECURITY CAMERAS

  • Cameras digitally record all movement in and around the data center
  • 7 pan-tilt-zoom cameras watch all perimeter areas
  • Separate cameras focused on all exterior doorways
  • Ademco digital controllers and recorders
  • Separate camera controller
  • ProWatch video GUI, multiple monitors