Project Management

CoalJobs cleans up & makes project management a breeze

Coalmarch offers all of our Clients account access to our world-class workflow management and job ticketing solution:

Project management can be difficult and tedious so we created our CoalJobs system with source code that is time-tested and workflow-worn to keep up with your needs. The program is currently being used in several locations as stand alone software, or together with our CoalEngine® CMS and other projects.

No matter how unique your business is, we can provide custom implementations of CoalJobs which means that your workflow can be in perfect harmony with our workflow management software. If you are interested in tidying up project management and whipping your workflow into place, contact us today to learn more about CoalJobs and how it can help stabilize workflow and support costs in your business.

Need to access your CoalJobs account?

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Your account with Coalmarch will have been delivered to you via email. If you have other questions about accessing your CoalJobs account, contact us and we will get back to you quickly.

Using CoalJobs Effectively

When you have a lot of projects or some very large projects underway with us, it can be difficult to keep track of it all. Here are some general guidelines about when to leave a comment, create a ticket, or create an incident.

  • If you already have a ticket or incident open that is relevant to your request or feedback, leave a comment.
  • We can always open a new ticket later for you if a comment leads to a new project.
  • Multiple requests on one ticket can be OK, as long as they are related. It won’t necessarily affect billing or go-live dates.
  • When you have a new feature request, change order, or question that isn’t related to an open ticket, please open a new ticket.
  • If you have an emergency request, please open an incident. Opening an incident means that we do not need to wait for your approval for estimates to act on emergency measures.